Refund policy
Returns & Refunds
Customer satisfaction is our priority.
Return Window
You may request a return within 30 days of receiving your order.
Eligible Returns
Items must be:
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Unused
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In original condition
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In original packaging
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Accompanied by proof of purchase
Non-Returnable Items
Certain items may not be eligible for return for hygiene or safety reasons, or if marked as final sale.
Refunds
Once your returned item has been inspected, we will notify you regarding the approval of your refund.
Approved refunds are issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.
Contact
Email: support@kodea.store